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Question 1:

Which application traffic does the DiffServ AF41 class according to the Cisco Collaboration System Solution Reference Network Design?

A. audio call

B. messaging

C. video call

D. signalling

Correct Answer: C

Question 2:

A company hosts a conference call with no local users. How does the administrator stop the conference from continuing?

A. remove the transcoder

B. modifies the Block OffNet to OffNet Transfer service parameter

C. changes the codecs that are supported on the conference resource

D. modifies the Drop Ad Hoc Conference service parameter

Correct Answer: D

Question 3:

An engineer must configure a route pattern that can route all +E.164 globalized international numbers for the plans of all countries. Which Cisco UCM configuration accomplish this task?

A. Option A

B. Option B

C. Option C

D. Option D

Correct Answer: D

Question 4:

What is an advantage of using Cisco Webex Control HuB?

A. enables the provisioning, administration, and management of Webex services and Webex Hybrid Services

B. brings Video, audio, and web communication together to meet the collaboration needs of the modern workplace

C. provides streamlined communication and collaboration for a hybrid workforce

D. offers easy contact management, centralized administration, and centralized configuration management

Correct Answer: A

Cisco Webex Control Hub is a cloud-based management platform that enables you to provision, administer, and manage Webex services and Webex Hybrid Services. It provides a single pane of glass for managing all of your Webex services, including Webex Meetings, Webex Teams, and Webex Calling. Webex Control Hub offers a number of features and benefits, including: A single pane of glass for managing all of your Webex services Centralized user management Simplified provisioning and administration Real-time analytics and reporting Enhanced security and compliance Webex Control Hub is a powerful tool that can help you manage your Webex services more effectively. It is easy to use and provides a number of features and benefits that can help you improve your productivity and efficiency.

Question 5:

An engineer is deploying Webex app on Microsoft Windows computers. The engineer wants to ensure that the end users do not receive pop-IQ dialogues

When they start the application Much two actions ensure the end users are not promted to accept the end-user license (Choose two )

A. Set the DELETEUSERDATA=r installation argument

B. Set the “HKEY_LOCAL_MACHINE,.Software<<WOW6432Node .CiscoCollabHost -Eula_disable

C. Set the “HKEY_LCXM._MACHINE .SoftwareCiscoCollabHoula Setting registry Eula_disable

D. Set the DEFAULT^\’THEMEs-Dark”” installation argument

E. Set the “/quiet installation argument

Correct Answer: BC

To ensure that end users are not prompted to accept the end-user license agreement (EULA) when they start the Webex app, the engineer must set the following two registry keys:


HKEY_LOCAL_MACHINE\Software\CiscoCollabHost\Eula Setting\Eula_disable

Setting these registry keys will disable the EULA prompt for all users who start the Webex app.

The other options are not valid actions to ensure that end users are not prompted to accept the EULA.

Question 6:

Refer to the exhibit.

An administrator configured a codec preference list with 0,122 and ILBC codecs. Which change must the administrator make in the dial-peer section of the configuration to use this list?

A. add voice-codecs 20

B. add session codec 20

C. add codec preference 20

D. add voice-class codec 20

Correct Answer: D

Question 7:

Refer to the exhibit. In this cisco UCM setup configured for EARLY offer, what is the codec preference line in the initial SIP INVITE SDP?

A. m=audio 16444 RTP/AVP 9 18 101

B. m=audio 16444 RTP/AVP 0 8 18 101

C. m=audio 16444 RTP/AVP 18 101

D. m=audio 16444 RTP/AVP 9 0 8 18 101

Correct Answer: C

Question 8:


Drag and drop the SNMPv3 message types from the left onto the corresponding definitions on the right.

Select and Place:

Correct Answer:

Question 9:

An administrator uses the Cisco Unified Real-Time Monitoring Tool to investigate recent calls on a Cisco UCM cluster. The SIP trace for an on-net. direct-media call shows two 180 Ringing and two 11 BYE messages. Why are there multiples of each message type in the trace?

A. The source phone sends a 180 Ringing signal to the Cisco UCM. which sends a 180 Ringing signal to the destination phone. The same process applies to 11 BYE messages.

B. The source phone must signal to the destination phone that it is ringing, and the destination phone signals back with a 180 Ringing message. The same process applies to 11 BYE messages.

C. The calls have an MTP in the call path due to different codec support. The calls are subsequently split into two call legs.

D. The destination phone signals back to the Cisco UCM that it is ringing, and the Cisco UCM signals back to the source phone.

Correct Answer: A

Question 10:

Which user group is targeted by MRA services?

A. Call center agents who dial out to remote customers

B. Mobile workers in a host desk environment at HQ who log in every morning at possibility a different phone

C. Production floor users who need wireless mobility in remote areas of the factory

D. On-the-go mobile workforce who connect to corporate phone services using their own mobile device

Correct Answer: D

Question 11:

Which open-standard protocol is the basis for the Extensible Messaging and Presence Protocol?

A. Json




Correct Answer: C

Reference: https://en.wikipedia.org/wiki/XMPP#:~:text=Extensible%20Messaging%20and%20Presence%20Protocol,information%2C%20and%20contact%20list% 20maintenance

Question 12:

A user reports that when receiving an inbound call on their IP Phone from the PSTN they are unable to transfer this call to another PSTN number What is the reason for this failure?

A. The incoming calling search space of the SIP trunk does not include the partition of the line in the IP phone

B. The gateway is configured with the wrong device pool

C. The service parameter related to fnet to Offnet Call Transfer is set to TRUE

D. The IP phone is configured with the wrong region

Correct Answer: C

Question 13:

Which wildcard must an engineer configure to match a whole domain in SIP route patterns?

A. .

B. !

C. @

D. *

Correct Answer: D

Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmcfg/CUCM_BK_C95ABA82_00_admin-guide-100/CUCM_BK_C95ABA82_00_admin-guide-100_chapter_0100111.html

Question 14:

Which type of greeting in the Call Handler configuration in Cisco Unity Connection overtimes all other greetings?

A. holidays

B. supervisory

C. alternate

D. priority

Correct Answer: C

Can be used for a variety of special situations, such as vacations or a leave. An alternate greeting overrides all other greetings. Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/administration/guide/10xcucsagx/10xcucsag080.html

Question 15:

An engineer is deploying the Webex app on a Microsoft Windows computer that has multiple user accounts. Which CLI argument allows the engineer to Install the application as a “per machine” Installation?





Correct Answer: C

The ALLUSERS property is a command-line argument that can be used to install the Webex app as a “per machine” installation. This means that the app will be installed for all users on the computer, regardless of which user account is currently logged in. The ACCEPT_EULA property is a command-line argument that can be used to accept the end-user license agreement (EULA) for the Webex app. The INSTALL_ROOT property is a command-line argument that can be used to specify the installation directory for the Webex app. The FORCELOCKDOWN property is a command-line argument that can be used to prevent users from uninstalling the Webex app.